solutions

servers / hosting / facilities management / development / single point of contact

NetworksOnline has developed efficient, reliable and cost-effective solutions geared towards organisations seeking to outsource their IT requirements, but further add value by being the single point of contact for the entire IT function.

Clients have peace of mind in knowing that:

- They need phone only one number, irrespective of the nature of the IT requirement.

- Service Requests are dealt with in terms of prescribed Service Level Agreements, thereby achieving guaranteed response times.

- All service requests are tracked electronically, dramatically improving the turnaround time.

- We liase with all third party service providers on behalf of the client.

- A single consolidated monthly statement is received, easing budgetary planning.